Frequently asked questions
Hearing & Audiology FAQs
Direct answers to the questions patients in Great Neck ask most — about hearing tests, hearing aids, repairs and what to expect at an appointment.
Section 1 of 5
Getting started
How do I know if I should see an audiologist?
Book an evaluation if conversations are taking more effort than they used to — if you ask people to repeat themselves, struggle in restaurants, turn the television up beyond what others prefer, or find higher-pitched voices harder to follow. A family member noticing a change before you do is one of the most common and most reliable reasons patients come in. You do not need a specific complaint; many people come simply to establish a baseline.
Where can I get a hearing test in Great Neck?
Elite Audiology PC provides hearing tests and comprehensive audiological evaluations at 233 E Shore Rd, Suite 210, Great Neck, NY 11023. Call (917) 459-8968 or request an appointment online. We also see patients from Manhasset, Port Washington, Roslyn, Little Neck and other North Shore communities.
Do I need a referral to see an audiologist?
You can request an appointment with us directly. Some insurance plans require a physician referral for coverage, so check your plan if you intend to use benefits. [INSURANCE INFORMATION — plans accepted, out-of-network policy, and benefit-verification process to be provided by the practice]
What should I bring to a hearing appointment?
A list of your current medications, any previous hearing test results, your insurance card and photo ID, and — if you wear them — your hearing aids with their chargers and accessories. Bringing a family member or friend is genuinely useful, both for a second set of ears during the discussion and because they often notice things you have not.
What if I have sudden hearing loss or ear pain?
Treat it as urgent. Sudden hearing loss, hearing loss in one ear, ear pain, drainage or dizziness should be assessed by a physician promptly rather than waiting for a routine appointment.
Section 2 of 5
Hearing tests and evaluations
What happens during a hearing evaluation?
A comprehensive audiological evaluation begins with your history and the situations you find difficult, followed by an examination of your ear canals and eardrums. You then listen for tones across the speech frequencies, repeat back words at different levels, and — where indicated — have middle ear function measured. Your audiologist reviews the completed audiogram with you before you leave. More about hearing evaluations.
How long does a hearing test take?
Plan on about an hour for a comprehensive evaluation, including history, testing and the results discussion. A brief screening takes considerably less time.
What is the difference between a hearing screening and a hearing evaluation?
A screening is a short check at selected pitches that produces a pass or refer result — it tells you whether a closer look is worthwhile, not what is going on. A comprehensive evaluation is a full diagnostic appointment measuring the degree and type of hearing loss at each frequency, how clearly you understand speech, and how your middle ear is functioning.
How often should adults have their hearing checked?
Once a baseline is on file, periodic rechecks are what make change visible. Hearing aid wearers, people who work around noise and anyone who has noticed a difference generally benefit from being seen more often. Your audiologist will recommend an interval based on your results and history. More about annual hearing exams.
Does a hearing test hurt?
No. Testing is entirely non-invasive — you listen to tones and words through headphones or inserts and respond when you hear them. Middle ear testing uses a soft tip in the ear canal with a brief pressure change, which some people find slightly odd but not painful.
Can I get my hearing tested if I have no symptoms?
Yes, and many patients do exactly that. Gradual change is difficult to notice from the inside, and a documented baseline is more useful the earlier it is established.
Section 3 of 5
Hearing aids
How do I know if I need hearing aids?
A hearing evaluation tells you. Hearing aids are generally considered when testing shows a hearing loss affecting your ability to follow conversation that is not medically treatable. The decision also depends on how much difficulty you are actually having day to day — two people with similar audiograms can reasonably reach different conclusions. More about hearing aids.
Can hearing aids help with conversations in noisy places?
Noise is the hardest listening situation for any hearing aid, and no device restores normal hearing in a crowded restaurant. Modern hearing aids do include directional microphones and noise-management features intended to make speech easier to follow in background noise, and where noise is your main difficulty we will factor that into what we recommend — including assistive options such as a remote microphone.
How are hearing aids fitted?
Devices are programmed to your audiogram using established prescriptive targets, checked physically on your ears for comfort, retention and feedback, then fine-tuned with you listening and giving feedback. You are shown how to insert, clean, charge and connect them, and follow-up appointments refine the settings based on your real-world experience. More about fittings.
Will hearing aids sound normal straight away?
Usually not, and that is expected. If you have been missing high-frequency sound for years, restoring it initially sounds sharp — your own voice, dishes, paper, footsteps. Most people adapt over a few weeks of consistent daily wear, which is why follow-up adjustments matter.
Can an audiologist adjust hearing aids I already own?
In many cases, yes, depending on the manufacturer and whether the devices can be accessed with our programming software. Bring the devices and any chargers, apps and paperwork you have. Current test results are needed to reprogram them properly.
Which hearing aid brands do you carry?
[MANUFACTURERS / BRANDS CARRIED — to be supplied by the practice] Please call the office and we will tell you exactly what we work with.
Does insurance cover hearing aids?
[INSURANCE INFORMATION — plans accepted, out-of-network policy, and benefit-verification process to be provided by the practice]
Coverage varies considerably between plans, and some cover testing but not devices. Call our office with your plan details and we will tell you what we can verify.
Section 4 of 5
Repairs and ongoing care
Can hearing aids be repaired?
Very often, yes. Many problems are caused by wax, moisture or worn components — blocked wax guards, split tubing, failed receivers, dirty microphone ports — and are resolved in the office. Faults requiring the manufacturer are sent for service, and we will tell you clearly if that is the case. More about repairs.
My hearing aid sounds weak or cuts out. What should I do?
Check that it is charged or has a fresh battery, look for wax in the wax guard and dome, and check tubing for splits or moisture. If that does not resolve it, bring it in rather than probing at it — most in-office repairs are quick, and pushing wax further in makes things worse.
Do you service hearing aids bought somewhere else?
In many cases, yes. Bring the devices with any chargers, accessories and paperwork, and we will tell you honestly what is possible before doing anything.
My hearing aids work but do not sound like they used to. Is that a repair?
Sometimes — and sometimes it is your hearing that has changed rather than the device. We check both: the devices are inspected and listened to, and the programming is compared against current test results. If your hearing has shifted, the answer is reprogramming rather than repair.
Section 5 of 5
Other questions
What are assistive listening devices?
Technologies designed to help in specific situations rather than all day. They generally work by getting the sound you want closer to your ears — a microphone near the talker, a direct connection to a television or phone, or a system installed in a venue — so distance and background noise matter less. More about assistive listening devices.
Do you see children?
Please contact our office to discuss whether we are able to see a particular patient, since appropriate testing depends on age and ability to participate.
How do I request an appointment?
Use the appointment request form or call (917) 459-8968 during office hours. Tell us briefly what you have been noticing and we will book the right type of visit.
Where is Elite Audiology PC located?
At 233 E Shore Rd, Suite 210, Great Neck, NY 11023, on the North Shore of Nassau County. See directions and office details.
Explore services
Read more about what we do
-
Comprehensive Hearing Evaluations
A full diagnostic assessment that measures how you hear tones and understand speech, and explains what the results mean in everyday terms.
-
Hearing Screenings
A brief pass/refer check when you simply want to know whether a closer look at your hearing is worthwhile.
-
Hearing Aids
Guidance on styles and technology levels, matched to your hearing, your budget and the situations you actually struggle in.
-
Consultations & Fittings
Devices programmed to your audiogram and verified on your ears — not set to a factory default and handed over.
-
Hearing Aid Repairs
Cleaning, troubleshooting, re-tubing, adjustments and manufacturer service when a device sounds weak, cuts out or has gone quiet.
-
Assistive Listening Devices
Technology for the specific situations that stay hard — the phone, the television, a lecture hall, a noisy restaurant.
-
Annual Hearing Wellness Exams
A yearly check that establishes your baseline and tracks change over time, the same way you monitor vision or blood pressure.
Still have a question?
Call (917) 459-8968 and ask. If it is easier, send an appointment request and we will call you back.
Elite Audiology PC · 233 E Shore Rd, Suite 210, Great Neck, NY 11023